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Shipping Policy

Order Processing

  • Orders are typically processed within [5 business days] after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • If there is a significant delay in processing your order, we will notify you by email.

Shipping Locations

  • We currently ship to: [US, Canada, and Australia].

  • We do not ship to [any restrictions, e.g., P.O. Boxes, APO/FPO, certain countries], unless otherwise stated at checkout.

Shipping Options and Rates

We offer the following shipping methods:​

  • Free shipping: All orders receive free standard shipping [7-10 days]

Shipment Confirmation and Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with tracking information (if available for your chosen method).

  • Tracking updates may take up to 20 hours to appear after dispatch.

Shipping Damages and Lost Packages

  • Please inspect your order upon delivery and contact us immediately if items are damaged or missing.

  • If your package appears lost in transit, contact us at [support.bnbeam.com] with your order number and tracking information; we will work with the carrier to investigate.

  • For items damaged in transit, we may request photos of the packaging and product to file a claim with the carrie

Incorrect Shipping Information

  • You are responsible for providing accurate shipping information at checkout.

  • If an order is returned to us due to incorrect or incomplete address, we may charge additional shipping fees to reship the order.

Contact Us

  • If you have any questions about shipping, contact us at:

  • Email: support.bnbeam.com

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